FAQs

How do I use the sea moss gel?

For your daily mineral intake, you can either take one tablespoon of sea moss gel or you can have some fun and add the sea moss to your smoothies, soups, baked goods and more!

In addition to consuming sea moss gel, you can also use the sea plant topically as a face or hair mask.

How do I store my sea moss product?

If you ordered a sea moss gel, then once it is received in the mail, be sure to refrigerate it immediately after opening. It can last up to 3-4 weeks in the refrigerator.

If you ordered wildcrafted sea moss, then store it in a dry and cool place. In its raw and dry form, without being soaked in water, the wildcraft sea moss does not have an expiration date. Once it comes into contact with water, the sea moss's shelf life is the same as sea moss gel.

How can I modify my order?

We know how important your order is so we aim to fulfill orders as quickly as possible! The adding on or taking off of items and discounts cannot be modified once your order has been placed. Therefore, all products purchased on your original order will be fulfilled, and we will only ship to the shipping address entered when the order was originally placed.

How can I track my order?

There are two (2) ways to check the tracking information available for your package:

In your Shipping Confirmation email, you'll receive a link to your tracking information. From there, you can monitor the shipment’s progress until the package is delivered to your door.
Depending on the shipping method selected you may visit USPS.com or UPS.com and enter the tracking number that was emailed to you directly on the carrier’s website.

I placed an order, but haven't seen any movement from Seamoss The Boss. What's up with that?

Depending on the shipping method selected, you will receive your package in 2-3 business days. Most orders leave our Distribution Center within 5-8 business days after the order is placed (excluding Saturdays, Sundays, and holidays).

Any other questions?